The First Link Care Navigator will coordinate and integrate supports and services around the person living with dementia and their care partner. In this direct client service role, they will be the key “go-to” person for families after a dementia diagnosis, with responsibility for identifying needs, supporting self-management goals, and strengthening the communication and care planning linkages between providers and across sectors along the continuum of care.  The First Link Care Navigator will strive to ensure that every person diagnosed with dementia and their care partners have timely access to information, learning opportunities and support when and where they need it in order to achieve the following outcomes:

•  increase system capacity to provide families facing a dementia diagnosis with system navigation support
• improved client experience and health for the person living with dementia and their care partner(s)
• greater care partner capacity and competency to effectively manage their role and reduce incidence of crisis situations
• enhanced capacity for the person living with dementia to remain in their own home and community for as  long as possible

Education:

Minimum  diploma or degree in social service work, social work,  gerontology or other related health care discipline. Registered health professional designation and /or willingness to obtain- required 

Experience:

• 3 to 5 years’ client service experience in the health and/or social service sectors
• Experience working directly with people living with Alzheimer’s disease or other dementia's and their care partners
• Experience and knowledge in management of chronic and complex health conditions
• Knowledge of Alzheimer’s disease and related dementias (ADRD).
  
• Knowledge of available community services/supports and clinical, social and residential care options
• Understanding of roles and linkages across primary care, community care and specialized geriatric services
• Strong knowledge of client-centred philosophy
• Knowledge of clinical practices and training models related to dementia (eg: P.I.E.C.E.S. and U-First!)
• Experience in assessment and care planning/coordination
• Experience working in settings requiring inter-professional collaboration

Other Knowledge, Skills, Abilities or Certifications:

• Excellent communication (verbal and written)
• Exceptional interpersonal skills, including shared decision-making and facilitation
• Ability to prioritize workload and manage competing tasks
• Ability to take initiative and be resourceful
• Excellent problem-solving and change management skills
• Proficiency in technology (e.g.: Microsoft office and case management and care coordination systems)
• Demonstrated ability to work independently and within a team
• Expertise and experience in cultural sensitivity and diversity
• Ability to speak French is  preferred

Travel requirements

• Valid Ontario Driver’s License
• Travel across the District as required.

Physical Demands

• No special physical demands are required beyond the performance of general office duties
• Significant periods sitting at the computer, but with the opportunity to move away from the work station
• Sensory attention is required for most of the work day (looking at computer screen, reading documents, etc.) 

Why Join Us

Be part of a compassionate, mission-driven organization supporting older adults and families in your community

Work in a supportive team environment that values respect, collaboration, and professional growth

How to Apply
Please send your resume and cover letter via -email only-to: 

Tracy Koskamp-Bergeron, Executive Director at: [email protected]  

Please put 'FIRST LINK CARE NAVIGATOR' in the subject line

Position start date : ASAP

Commitment to Equitable Recruitment 

The Alzheimer Society recognizes the value and dignity of each individual and ensures everyone has genuine, open, and unhindered access to employment opportunities, free from any barriers, systemic or otherwise. We are dedicated to building a diverse and inclusive work environment, where the rights of all individuals and groups are protected and all members feel safe, respected, empowered, and valued for their contributions.   

Our values include justice and connection and are the guideposts we use for decision-making of all kinds. We believe that this will guide the organization toward a place of inclusion for all - where equity and access to essential supports and services becomes the reality. 

We are committed to inclusive, barrier-free recruitment and selection processes in accordance with the Human Rights Code and AODA. The Alzheimer Society of Ontario welcomes those who have demonstrated a commitment to upholding the values of equity and social justice and we encourage applications from First Nations, Inuit and Métis, Indigenous Peoples of North America, Black and persons of colour, persons with disabilities, people living with dementia, care partners and those who identify as LGBTQ2S+.

The Alzheimer Society does not use artificial intelligence to screen, assess, or select applicants for this position. We only accepts resumes that are received by the email address above. We thank everyone for their interest in this role; however, only those selected for an interview will be contacted.

 If the position is still posted; we are still accepting applications.